Full Job Description
Job Description – APAC
Job Title:
Associate
Date:
Department:
Custody
Location:
Chennai
Business Line / Function:
BSO
Reports to:
(Direct)
Assistant Manager
Grade:
(if applicable)
–
(Functional)
Number of Direct Reports:
–
Directorship / Registration:
–
POSITION PURPOSE
Network Administration APAC- , the primary responsibility of this team is to manage the ongoing/future account opening/ modifying/ closing activities for BNP Paribas Securities Services Locations and their Clients. These accounts will be managed and administered through our Sub Custodians & Cash Correspondents present in the APAC region.
An Assopciate in this team is to handle the process by following the SOP, assist in solving escalation cases and have a complete watch over of the entire team’s on-going BAU
Responsibilities
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Act to guarantee global quality and level of service.
Oversee the processing of Account Opening, modifications and closure.
Monitoring of daily emails sent by the team to external agents, GC location and other internal stakeholders
Ensures and informs the team to process the emails with extreme care due to sensitivity of information flow.
Monitoring of DDV survey and SLA done by us for the sub-custodians.
Monitors the yearly reconciliation process done by the team as and when the Network Manager requests.
Participate in regular conference calls with GC locations.
Participates in calls for SLA drawn between the GC locations and Network Admin APAC team.
Establishing communication links with the GC locations to discuss daily operational & performance issues.
Responsible for drafting the monthly KPI management for agreed GC locations.
Conduct weekly meeting with the team to ensure the activities being performed are in line with the procedures and to be kept informed of what is happening round the clock.
Responsible to schedule meeting when the team requires discussion about process update, process change etc.
Responsible of Recruitment, training and appraisal.
Responsible to manage HR issues and mobility management of the team.
TECHNICAL & BEHAVIORAL COMPETENCIES
Strong knowledge in Financial markets, definition of terms used in securities services sector.
Expertise in Using Banking Software’s & overall awareness of using MS Word, Excel, PowerPoint etc.
Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.
Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.
A prior knowledge of various Message types that are used in the securities services industry.
SPECIFIC QUALIFICATIONS (IF REQUIRED)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Active listening
Adaptability
Choose an item.
Choose an item.
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
Ability to understand, explain and support change.
Choose an item.
Choose an item.
Education Level:
Master Degree or equivalent
Experience Level
Beginner
Other/Specific Qualifications (if required)
PRIMARY LOCATION
IN-TN-Chennai
JOB TYPE
Standard / Permanent
JOB
OPERATION PROCESSING
EDUCATION LEVEL
Master Degree or equivalent (> 4 years)
EXPERIENCE LEVEL
Beginner
SCHEDULE
Full-time
REFERENCE
BAN003968
APPLY
(REF: BAN003968)
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