About the Digital Marketing Specialist Role
The Web Strategy team is seeking a Digital Marketing Specialist to assist with the execution and implementation of initiatives across a large client roster and variety of marketing disciplines. This person will focus heavily on content preparation and management for our website and landing page platform, LocationBuilder, while also supporting programs across all areas of the team including SEO, Location Data Management, Email Marketing, and reporting. In partnership with the two Managers of Web Strategy, this specialist will oversee day-to-day client requests and urgent needs.
Responsibilitie s
Provide content support our online website platform, LocationBuilder
Assist in customizing content for our local channel partner websites
Meet and collaborate with US managers frequently throughout the day
Assist in the requirements definition and implementation of optimized landing pages
Facilitate troubleshooting issues for clients and internal stakeholders quickly
Manage a process flow in our software platform to help organize workflow and manage time
Assist in managing the accuracy of client location data, partnering with third party vendors to audit and edit data inputs for LDM clients
Monitor our platform email inbox to ensure lead emails are properly sent to clients
Perform audits of our various programs to ensure accuracy, make recommendations on optimization and improvement, and to make strategic recommendations for future programs
Assist in the creation and planning of new website, email, and SEO programs
Work collaboratively across teams and departments to ensure deliverable dates are met
Top Competencies
Fluent English (writing and speaking)
Will be writing copy for LocationBuilder and emails
Marketing acumen, especially digital (SEO, LDM, email, websites)
Client-facing relationship building
Project management (documenting requirements for execution team, ensuring timely delivery)
Requirements
Able to manage and maintain multiple projects and initiatives concurrently
Self-starter who understands how to proceed with work that follows consistent pathways with little oversight
Solid understanding of web-related marketing tactics
PowerPoint, Word and Excel experience
Experience with Adobe Creative Cloud programs (Photoshop and Acrobat are required)
Willingness and ability to learn new platforms, services & disciplines
Strong organizational skills
Excellent communication skills
Must be a flexible team-player who is willing to reprioritize work plans to dive into the work with the highest need on the Web Strategy team
Ability to pull and understand reporting metrics to make recommendations for optimization
Nice to Have
Knowledge of web UI/UX best practices
Experience coding HTML, CSS, and JavaScript
Experience creating and pulling reports within Adobe Analytics
Experience with Yext, Reputation.com, and similar platforms and a familiarity with Location Data Management / business listings best practices
Experience on Salesforce Marketing Cloud with email marketing programs
Knowledge of Search Engine Optimization best practices and tactics
Experience with cross-functional global teams and/or agency environments
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