Brennan IT Hiring for Windows Server Administrator L1 at Kochi, Kerala Full Time

Full Job Description
Purpose of Role:
To provide 1st and 2nd level technical support to Brennan IT clients, engineers and staff; 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within established timelines.
To continuously improve the Efficiency and Excellence of Service Delivery as measured by Client Satisfaction ratings.

Key activities of the role include:
Administration of Windows Server Assessments and Backup Monitoring
Execution of maintenance items out of hours (Patching)
Out Of Hours server reboots & checks
Best Practice Customer Env. Assessment
Schedule Server Assessments and review of Event Log (for MS like CS)
Print server management
User and access management (password, user management, folder access, group policies, drive mapping, mail box management, delegation of rights)
Vendor Management (hardware and Software vendors – HP ,Dell, MS, VM, Citrix and others)
Endpoint Antivirus management and updates
On premises backup alert management and monitoring
Change management
Mitigation for penetration testing
Preparing reports
Experience: 2 to 6 yrs. of experience in Windows Server Administration / System Administration / Wintel Administration / IT Technical Support role for international clients, preferably in MS IT provider / IT Companies.

Key Competencies:
Demonstrable Industry based technical aptitude (e.g. Microsoft, Citrix, HP)
Industry based certifications
Tertiary qualifications
Advanced Industry based certifications
ITIL Service Management Foundation accreditation
Industry based technical certifications (e.g. Microsoft, Citrix, VMWare, EMC, HP)
Troubleshooting SCOM and SCCM agents

Essential Skills:
Windows Server 2008/2012/2016, DNS, DHCP, Group Policy
Active Directory 2008 and above
Vmware / Virtualization (Hyper – V)

Desired Skills:
Skills in the following technologies
MCSE or MCITP Windows Server 2012 or higher
MCP in Windows Desktop
Symantec Backup Exec or ArcServe backupStorageCraft or VeeamCitrix or MS RDS (central infra. Is management by Aus. Team)Symantec Endpoint or McAfee or SophosUnderstanding of Tape libraries and tape rotation
ITIL V3 Foundation is desirable
Any Hardware Server exposure (Vendor Cert would be nice to have)