British CouncilHiring for HRIS System Specialist at Noida, Uttar Pradesh Full Time

Location: Noida, South Asia, IN

Company: British Council

Job Title: HRIS Systems Specialist

Purpose of job:
The HRIS Systems specialist is accountable for managing the global HR systems used by British Council. Currently, this comprises of:

SuccessFactors – Employee central, including time off

SuccessFactors – Recruiting Management and Marketing including interface with external job portals.

SuccessFactors – Onboarding 2.0 & Cross boarding with integrated & streamlines processes

SuccessFactors – Learning Management, including third party online bookings and content integration

SuccessFactors – Performance Management & Goals.

C4C – Employee Service Centre with Cloud for Customer Integrated to Employee

Centre.

Open Text – Document Management and retention set up in line with GPDR.

Integrations with other platforms i.e. Payroll interface, Active directory, SAP Finance, Pre employment screening, DocuSign etc.

Experience areas:
Essential

Significant experience in managing HR systems within a large and complex organization with matrix structures

Minimum Intermediate level of experience working with SuccessFactor Employee central and other Talent Module as a System Consultant / Implementation Specialist.

Experience in working on standardizing & implementing global processes within the system

Demonstrable experience in providing expert advice and guidance on internal and external communications and meetings

Experience of managing crisis comms

Desirable

SAP SuccessFactor Certification in Employee central and/or more than 1 Talent module

Experience in a global organization

Knowledge of:
Insights (level 4)

Analyses and presents information to generate insights that assist in the achievement of System goals

Monitoring and measuring effectiveness (level 4)

Evaluates activities and recommends improvements using measurement data and analytics

Risk and reputation management (level 3)

Implements processes aligned with company values to maintain corporate reputation

Ideas

Support with the development and implementation of strategy related to system changes that meet business objectives

Support with implementation plans to ensure integration across modules and identify any gaps.

Review Business requirements against Global Processes and Standardizations built in system.

Implementation

Responsible for Implementing system and configuration changes

Develop strong relationships with key stakeholders. Build networks to enable teams to deliver quality solutions.

Continues Learning & Development in line with new System releases / Functionalities.

System Audit and testing to ensure the system is always maintained and available to business.

System to Align with Data protection & GDPR requirements at all time.

Impact

Lead on Evaluating Impact of change existing settings and on other modules in the system

Lead on reviewing SAP quarterly releases and impact of mandatory changes.

Accountabilities, responsibilities and main duties:
(including people management and finance)

Service delivery

Engage with Key stakeholders to deliver HRIS product & services to align with business needs

Manage own workload of ‘HR tickets’ (incidents and service requests) ensuring that they are effectively managed in accordance with defined operating procedures and agreed SLAs.

Manage elements of the annual operational cycle around SuccessFactors – for example, the creation of new annual leave entitlement balances, holiday calendars, Salary reviews etc.

Support the deployment of system upgrades and mandatory system changes.

Plan and Align local requirement set up to global processes & Global system standards

Work effectively with GIS in investigating and resolving problems whose resolution involves multiple infrastructure components (for example, integration between SuccessFactors and the British Council’s finance systems).

Support SBU / Region’s in developing system strategy to align with local requirements

Ensure the team is adhering to system governance standards and Data protection policy.

Conduct timely system audits to ensure the system is secure and supports data protection and local legal requirements.

Work closely with Data ops team to ensure Data is maintained in the system to the highest standard and identify any process or training gaps.

Coaching, Training and upskilling the Tier 1 & 2 support teams and organise training programme.

Accurate documentation of all system changes and maintaining workbooks

Involvement in ongoing business projects to ensure restructure or process changes are aligned with system functionalities

Act as a System Consultant for the business and any future needs the business may have.

Analysis & problem-solving

Creatively apply ones’ technical knowledge of SuccessFactors to investigate complex technical issues and identify resolutions.

Provide advice and support to the HR process improvement team as they develop, modify or enhance the British Council’s HR process architecture.

Work with colleagues in other teams (such as HR Process Improvement) to deliver and project manage small scale functional enhancements and change initiatives.

Relationship & stakeholder management

Maintain effective communication and Develop effective working relationships with colleagues throughout the British Council and with external suppliers.

Qualifications:
Graduation

Further Information

Pay Band – 7

Contract Type – Indefinite

Department/Country- HRSS/ India – Noida

• Job Function Job Function RequiredSsc