BT Hiring For Business analysis and planning associate at India Full Time

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g., Consumer, Enterprise, Global divisions) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.

You’ll have the following responsibilities

You’ll take a leading role in our strategic objective to double our workforce productivity.

You’ll track performance against key workforce productivity metrics, creating data-driven, actionable insight on workforce productivity, for unit stakeholders and management reporting up to board level; and will be an expert in how these measures are made up.

You’ll drive the design and implementation of a technology-led method to track deployment and utilisation of our skills and resource, aligning with the Engineering Enablement team on the approach.

You’ll establish business intelligence to test hypotheses about how we can unlock higher productivity.

You’ll use this insight to make compelling recommendations on experiments and initiatives we can pursue to boost productivity, and monitor results during their implementation.

You’ll work with stakeholders across Digital to drive a bottom up shift in the make-up of each unit’s workforce for increased productivity, ensuring alignment to our strategy.

You’ll have the following skills & experience

Data analysis – use complex data to investigate hypotheses, uncover trends & prepare insight

Data visualisation – able to build dashboards that present data visually and add business value.

Business Analysis and Requirements Analysis – determining whether new strategies are needed to meet our goals and ensuring solutions are fit for purpose and align to our overarching strategy

Stakeholder Management – including building and delivering communications to senior stakeholders

Agile methodologies – experience using agile best practices to deliver fast value

Experience required :
Have experience using data and insight to influence change and drive transformation

Have experience informing strategic change in a large tech organisation

Thrive on collaborating with people to creatively solve business problems and deliver value

Have a track record of delivering results when the deliverables were unclear

Enjoy working in a high profile, results-driven team

Are comfortable developing a network of strong working relationships to assist in your role.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!