BT Hiring for Manager Risk and Compliance at Gurugram, India Full Time

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

The role holder will lead on complex compliance subjects across GBS (Group Business Services). They will influence the way GBS makes decisions and brief/provide with information on which GBS’s SLT can base key strategic compliance decisions

You’ll have the following responsibilities

• Enterprise Risk Management (ERM) – Accountable for end-to-end GBS’s key risk process in alignment with the BT group ERM framework.

• Strategy – Inputting to and delivering GBS’s risk strategy through the provision of quality and timely provision of all risk support and/or advice.

• Risk Governance – Delivering the efficient operation of GBS’s governance framework with provision of all governance related support and/or advice. Conducting risk identification exercises.

• Risk Monitoring : supporting and advising Business Unit risk lead, group risk teams, GBS senior leadership and GBS senior management in risk management.

• Risk Culture: Promoting risk mindset and operational discipline. Consistent Coaching and enabling of middle management in GBS. Driving workshops and conducting awareness sessions, induction sessions etc to promote risk culture.

Risk Reporting: Conducting Risk reviews, preparing and publishing various risk reports in line with GBS and BT Group risk framework and participate in monthly/quarterly/annual risk reviews on all platforms.

• Horizon Scanning: Continuous monitoring of changing landscape and ensuring emerging risks are identified and proactive measures are implemented.

Influencing senior leaders and middle management across GBS to promote risk culture, driving risk-based decision making and deployment of process across GBS.

You’ll have the following skills & experience

• Industry specific – Knowledge of the telecoms industry and convergence.

• GBS specific – Understanding of GBS’s business objectives, systems and processes, and the risk and compliance environment in which GBS operates

• Leadership – Comfortable. leading/influencing/delivering some of the most strategically important projects for GBS

• Strategy – A strategic thinker, whom will be able to input into the overall compliance strategy for GBS.

• Customer Champion – Understands customers’ needs and challenges, seeks opportunities to create a brilliant customer experience.

• Bold decision maker – Breaks down problems, and makes decisions using analysis, intuition and expertise.

• Solution-focused achiever – Delivers and co-ordinates activities and responds positively to challenges.

• Team coach – Contributes to a high performing culture, empowering others through coaching and development.

• Inspiring communicator – Creates inspiring messages, considering different perspectives and delivering simple communications.

• Change agent – Supports change initiatives locally, adapting quickly and delivering change effectively.

• Collaborative partner – Develops great working relationships with stakeholders, sharing knowledge and collaborating.

Commercial thinker – Uses internal commercial insight and latest external thinking to develop and implement ideas.

Experience

• Minimum 8 years of experience in GRC from reputable organization.

• Atleast 5 years of experience in Managing and supporting ERM implementations and Support.

• Desirable certifications – CRMA, CRISC, CISM

• Exposure of Business and risk landscape in IT/ ITes industry

• Proven leader with demonstrable skills in inspiring team and promoting expertise area

Leadership Accountability

• Ability to deputise for line manager

• Leading a team

• Ability to lead Projects with Minimum guidance

• Assisting management in internal stakeholders & external regulatory relationships and

• Ability to represent the Risk Governance & Compliance team

• Actively identifying risk management path for recorded risks and supporting Risk owners to put forward an appropriate compliance programmes to timescales, including managing operational and service requirements

Actively identifying current risks and implementing additional process / tools to help GBS benefit from world class risk management.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT (https://www.bt.com/careers)

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

N.A

Job: Customer service

Title: Manager Risk and Compliance

Location: India-India-Gurugram-Gurugram

Requisition ID: 183196