Log In
Sign Up
Private Jobs / Private Sector
Caledon Technologies India Private Limited Hiring for Customer Support Representative at Bangalore Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Identify and assess customers’ needs to achieve satisfaction.
- Ensure that calls/Emails/Web Tickets received at Helpdesk are responded in specified time frame and resolved /escalated.
- Provide accurate, valid and complete information by using the right methods/tools.
- Manages a fair workload and is willing to go the extra mile to meet the desired results.
- Having an experience in tools such as Freshdesk/Zendesk is a plus.
- As a Customer Care Executive, you would be responsible for refining the processes for support, defining priorities for support requests and eventually train other teammates as our customer base grows.
Job Type: Full-time
Salary: ₹25,000.00 – ₹35,000.00 per month
Schedule:
- Night shift
Ability to commute/relocate:
- Bengaluru – 560095, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Experience:
- total work: 1 year (Required)
- Customer service: 1 year (Required)