Call Concepts Hiring for Customer support representative at Hyderābād Full Time

We are hiring for International Banking sector for Physically disabled candidates but they should be able to speak and can move by own.

Excellent communication needed

Minimum qualification 12th we needed

Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.

Targets on efficiency, quality and effectiveness

Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications

Generating customer loyalty through strong knowledge of key products and services

Number of calls that lead to offering value added products and services through conversations with customers, incorporating needs analysis, building rapport, and overcoming objections

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹24,000.00 – ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Required)