Log In
Sign Up
Private Jobs / Private Sector
Capgemini Hiring for Administer to Work | 3 To 5 Years | Kolkata at Kolkata, West Bengal Full Time
Job Description
Respond to client’s queries accurately (via phone, live chat, email and case management system).
Process, maintain & administer HR transactions & provide support (e.g. joiners/leavers, personal/job/pay data changes, promotions, employee records & documents, bonus, pension, annual compensation cycle, etc.).
Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests.
Provide clarification of HR policies and procedures.
Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
Organize knowledge sharing sessions both within the team and cross teams.
Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool.
Liaison with third parties, vendors and multiple stake holders.
Primary Skills
Reporting errors and issues to the Team leader on time.
Ensuring quality and timeliness of work.
Secondary Skills
Technology experience (Oracle HCM,Case management tools, SuccessFactors, etc.).
Resolving team errors, client escalations and issues on time.
Respond to client’s queries accurately (via phone, live chat, email and case management system).
Process, maintain & administer HR transactions & provide support (e.g. joiners/leavers, personal/job/pay data changes, promotions, employee records & documents, bonus, pension, annual compensation cycle, etc.).
Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests.
Provide clarification of HR policies and procedures.
Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
Organize knowledge sharing sessions both within the team and cross teams.
Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool.
Liaison with third parties, vendors and multiple stake holders.
Primary Skills
Reporting errors and issues to the Team leader on time.
Ensuring quality and timeliness of work.
Secondary Skills
Technology experience (Oracle HCM,Case management tools, SuccessFactors, etc.).
Resolving team errors, client escalations and issues on time.