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Private Jobs / Private Sector
Capgemini Hiring for Associate Role at Greater Kolkata Area Full Time
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Plays an important role in the Organization by providing support to Client/Business Users. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency.
Job Description – Grade Specific
Role Overview•Provides services according to the Service Delivery scope to meet specific KPIs•Supports delivery of procurement services into the Business•Maintains a proactive working attitude towards the Client/User•Has basic knowledge of the stakeholder community within the work perimeter•Understands the Procure-to-Pay (P2P) process•Has basic knowledge about cross functional work•Builds knowledge and experience in a number of domains of expertise•Contributes to a positive and collaborative team culture•Identifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities•Performs daily activities properly and timely in accordance with procedures and KPI targets•Responsible for a customer-focused service towards the Client/ Users, reacting to their requests and queries in a timely fashion•Accountable for process compliance within the work perimeter•Demonstrates knowledge of processes and procedures relevant to the function •Continually seeks out ways to improve Client/ Business Users’ satisfaction•Continually strives to simplify, standardize and improve processes, subject to approval of the senior professional•Helps the team to achieve common goals•Is supportive of knowledge and best practice sharing•Acts to overall procurement policies and processes•Supports transformation projects
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.