Log In
Sign Up
Private Jobs / Private Sector
Capgemini Hiring for HR Administration | 0 to 1 year | Kolkata at Calcutta Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Job Description
- Manage day to day issues, flag and mitigate them and manage escalations.
- Answer client’s calls and emails.
- Process client’s escalations.
- Keep all required process documentation up to date (process maps and procedures) and other documentation within agreed timeframes.
- Participate in preparing the HR related reports on workload management, SLA achievement (including quality) and process efficiency.
- Analyze the related management reports to observe trends and introduce improvements.
- Manage processes according to Capgemini methodology.
- Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
- Continually seek out ways to improve Client satisfaction.
Primary Skills
- Demonstrate knowledge of processes and procedures relevant HR Administration, Workforce Planning, People Movements and Leavers & Reporting areas.
- Deliver high quality, professional and proactive day to day service to the Client, with agreed SLA’s.
Secondary Skills
- Build the positive and supportive team culture and help team to improveefficiency.
- MS Office, Process specific systems/tools, e.g., SAP, Taleo, TalentLink, Oracle.