Full Job Description
Job Description
Process HR transactions (e.g. joiners/leavers, time and attendance, right to work etc).
Process client’s queries and escalations (via phone, chat and case management system).
Provide clarification of HR policies and procedures.
Organize knowledge sharing sessions internal and cross teams.
Successful process related problem solving.
Team back up structure monitoring.
Team workload monitoring and prioritizing.
Ensure good business results.
Primary Skills
Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes.
Secondary Skill
HR master data management.
Reporting.
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