Capline Services Pvt Ltd Hiring for Customer Support Associate at Noida Full Time

Designation : Sr. Associate

Exp : 2 – 5 Years

Notice Period : Immediate joiners required / 15 days preferable

Roles & Responsibility

• Answering inbound and outbound calls. of clients and customers.
• Ability to perform multiple tasks and adjust quickly in short time frames.
• Ability to build rapport with US Patients and maintain the quality scores.
• Organized, Efficient and Versatile.
• Strong customer service approach to deal with people at all levels (internal and external).

Requirements

• Excellent in English Communication Skills
• Proven experience as a Customer Support with international exp.
• Strong communication skills written and verbal both, US Voice & Accent Knowledge
• Proficient in email writing and on chat process.
• Problem-solving aptitude.
• Able to work on Google Doc and G-Sheet.
• Ability to work well with a team.

Benefits

• Health Insurance Coverage
• Disability Insurance
• Leave Encashment
• Sat & Sun weekly off
• Salary on time
• Reward & Recognition

Job Type: Full-time

Salary: ₹350,000.00 – ₹600,000.00 per year

Benefits:

• Food allowance
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Fixed shift
• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• We must fill this position urgently. Can you start immediately?

Experience:

• Customer Service: 1 year (Preferred)
• US/UK Voice Process: 1 year (Preferred)

Speak with the employer
+91 8826260166