Card Sensation & Co Hiring for Hiring For BPO Hindi process Freshers Apply Now at New Delhi Full Time

Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Handling customer concerns and complaints in a timely manner.

· Establishing a positive rapport with all clients and customers via phone.

Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.

Job Type: Full-time

Salary: ₹12,963.12 – ₹23,609.93 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Night shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Shift allowance

Ability to commute/relocate:

• Punjabi Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: One location