Fulfilment Manager job description Fulfilment manager will be responsible for order processing, fulfilment (including picking and packing), warehouse operations, inventory and order tracking, quality control, and shipping preparation. The role is highly collaborative in nature, as fulfilment managers work closely with customer service representatives, manufacturers, suppliers, sellers and other team members to ensure that service level agreements (SLAs) and customer expectations are met. Responsibilities Onboard logistics partners on zoozle for fulfilment of orders Overseeing daily order fulfilment activities, including order processing, picking, packing, and shipping preparation. Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfilment to meet operational goals Ensure all the orders are delivered within the TAT Handle escalations if any Cost Optimisation Desired Skills Proven track record of analytical, interpersonal, leadership, and project management skills Prior experience and familiarity with warehouse operations Proficient in Microsoft Office (Word, Powerpoint, Excel, etc.), inventory management systems, and warehouse management systems Business-level communication skills (oral and written) A strong customer-oriented focus Bachelor’s degree
Job Type: Full-time
Salary: Up to ₹1,000,000.00 per year
Schedule:
Ability to commute/relocate:
Experience:
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