Cargill Hiring for Assistant Manager – Customer Service at Pune Full Time

The Assistant Manager – Customer Service will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues. Key Accountabilities

Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.

Inform customers about order status, invoices, contract balances and other information needed to complete the sale.

Execute customer service strategies for specific organise retails.

Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.

Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

Other duties as assigned Qualifications

Minimum Qualifications

Bachelor’s degree in a related field or equivalent experience

Other minimum qualifications may apply

P referred Qualification: Bachelor’s degree of any business related course At least 3 years experience in logistic and supply chain for customer services Excellent problem solving and Oral and written communication skills. Can work with minimal supervision Good in MS Excel