Job Purpose and Impact
The Process Analyst II will execute operational activities for businesses or functions across the region within our business services team. In this role, you will conduct a variety of operational processes and procedures for multiple products and services using various systems and data management practices.
Key Accountabilities
Execute new business migration activities and processes efficiently and effectively.
Handle complex accounts or escalations and enter invoice information into customer web portals to ensure invoices are according to the approved process.
Generate productivity reports, performance metrics and monitoring reports and review for discrepancies for any system generated documents.
Apply comprehensive understanding of operational practices, procedures and internal controls to identify areas of improvement.
Provide comprehensive insight and recommend solutions to issues that deviate from established processes to supervisors and partners regarding the interpretation and delivery of processes.
Develop and maintain established relationships with customers and other partners.
Perform customer service tasks to support the administration of the processes including sending and receiving instructions, answering questions, working with assigned process teams, providing paperwork to partners and acting as a point of contact between partners.
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Qualifications
Minimum Qualifications
Bachelor’s degree in a related field or equivalent experience
Minimum of two years of related work experience
Other minimum qualifications may apply
Preferred Qualifications
Knowledge of related systems and technology
Experience working in a business services center
Demonstrated understanding and commitment to internal controls
Equal Opportunity Employer, including Disability/Vet.
At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.
Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.
Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.
US Employment Resources: Equal Opportunity Employer, including Disability/Vet.
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