Carrier One Inc Hiring for Carrier One NOC VoIP Engineer for PeerEdge Class 4 Switch at Cochin Full Time

Carrier One is hiring a daytime / UK Shift VoIP engineer to work on their 46labs PeerEdge (ECO Carrier PE3) Switch. Primarily you will be working with wholesale customers via Skype chat, tickets, and emails, during the hours of calls terminating to Europe and Africa continents, and also dealing with any after hours tickets for the rest of world termination. Prior skills you should have:

SIP messaging diagnostics and troubleshooting from PCAP trace files

Familiarity with USA and Canada LRN based rate decks and dynamic routing

International rate decks and appropriate routing

Intermediate to advanced skill working with Excel, and also having SQL skills will be preferable.

Fraud monitoring and detection

Excellent Customer Service Satisfaction working with clients

Job Type: Full-time

Pay: From ₹20,000.00 per week

Benefits:

• Internet reimbursement
• Paid sick time
• Work from home

Schedule:

• Day shift
• Monday to Friday
• UK shift

Supplemental pay types:

• Performance bonus

Application Question(s):

• Is there reliable Fiber internet access available at your residence or where you will be working?
• Does your location have reliable power? Do you have power backups for your computer, Internet access, and network?

Experience:

• total work: 1 year (Required)

Shift availability:

• Day Shift (Required)

Expected Start Date: 25/10/2022