85711BR
Job Title:
Senior Change Implementation Analyst
Business Unit:
BLR CommunityWorks Operations
Job Description:
Perform troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally
Perform troubleshooting investigations via backend methods by capturing log files, querying tables, updating database fields, and updating/cycling servers
Communicate effectively verbally and in writing to clients and internal stakeholders
Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation
Prioritize work based on severity and urgency balancing client and business needs
Collaborate among and across teams to ensure issues are addressed by the appropriate individuals
Auto req ID:
85711BR
Org:
Cerner India
Additional Information:
All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Career Level:
Entry Level/ Junior Professional
Company Overview:
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
Country:
India
Org Unit:
Cerner India
Qualifications:
Basic Qualifications:
At least 6 years of total combined higher education and related work experience, including:
Bachelor’s degree in Information Systems, Computer Science, Computer Engineering or Software Engineering, or equivalent relevant work experience
Preferred Qualifications:
State/Province:
Karnataka
Associate Type:
Regular
Relocation Assistance Available:
Yes – Domestic/Regional
Job Level:
Operational 3
City:
Bangalore
Virtual Eligible:
No
Job Function:
Support Services & Operations
Government Job:
NO
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