89344BR
Job Title:
Technical Solution Analyst I
Business Unit:
Cerner Integrated Solutions
Job Description:
Perform more complex troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally
Perform more complex troubleshooting investigations via back-end methods by capturing log files, querying tables, updating database fields, and updating/cycling servers
Prioritize the work of self and others based on severity and urgency and balancing client and business needs in complex situations
Collaborate across teams and organization to ensure complex issues are addressed by the appropriate individuals
Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation
Auto req ID:
89344BR
Org:
Mgd Svcs – Support
Additional Information:
All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Career Level:
Entry Level/ Junior Professional
Company Overview:
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
Country:
India
Org Unit:
Global Services
Qualifications:
As per defined JD
State/Province:
Karnataka
Associate Type:
Regular
Relocation Assistance Available:
No
Job Level:
Professional 1
City:
Bangalore
Virtual Eligible:
No
Job Function:
Support Services & Operations
Government Job:
NO
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