Children First Mental Health Institute Pvt Ltd Hiring for Front Office cum Admin Executive at Gurgaon Full Time

Essential requirements

We are looking for a young energetic individual , to join the administrative team. They should have the ability to empathize with the children and families whom we provide care to. They need to align to clients’ care as top priority.

An ideal candidate would preferably be a graduate. They should be fluent in English and Hindi speaking and reading and writing. They should be experienced with working on laptops or tablets and smartphones. Should have knowledge of MS Office. They should have knowledge of client communication, data entry, report preparation and basic invoicing software. Result oriented, energetic and able to make decisions and work independently. Experienced candidates with previous front desk executive experience will be preferred.

Job Description

• The role is of a Receptionist and executive assistant, during the day time.
• 8 -9 hours work day, with a 6 day work week. (Monday to Saturday). Sundays are holidays.
• Responsible for incoming and outgoing calls, attend walk-ins & answering emails queries in the desired time frame. The queries are often time-sensitive, so promptness is essential.
• Understanding their problems, answering their queries, educating clients about the treatments available and directing them to the right doctor or therapist within the team.
• Handling appointments- Answering all incoming calls & handling appointments via CRM software. Coordinate, schedule and confirm appointments and meetings of doctors and other members of the team Plan and get the priority appointments scheduled for clients within assured time frames
• Receive letters, courier packages etc and hand over the packages to the concerned person.
• Accurate Billing along with proper information with charges.
• Give daily and weekly reports to the reporting manager.
• Handling complaints-Ensure all the complaints from the clients are handled delicately and informed to the Manager.
• Filing of all-important documents daily in files.
• Maintenance of cash and other registers.
• Handing over cash, card receipts to the concerned person from the accounts department.
• Adhere to strict staff grooming standards.
• Should be ready to work on any daytime shifts as required.
• Supervise housekeeping when needed.
• Maintaining confidentiality as medical and other data being handled would be strictly confidential.

Application Deadline: 30/9/2021

Job Type: Full-time

Salary: ₹20,000.00 – ₹25,000.00 per month

Schedule:

• Morning shift

COVID-19 considerations:
yes.

Work Remotely:

• No