Job Description:
We are seeking a knowledgeable application support engineer to monitor and support our internal / external facing web based application in the content management and media assets management domain. In this role, your duties will include reporting to the department head, collaborating with the development team, internal and external users, vendors and performing successful code migration into AWS cloud platform. You will also be required to provide training and testing of the applications of all new releases before rolling into production.
Responsibilities:
Providing software application support under the supervision of the department head / application manager.Performing analyses on software application functionality and suggesting improvements for web applications and media asset manager.
Ensuring effective front-end and back-end functionality of applications.
Consulting with the software development team, external vendors, internal users, and clients to improve application performance.
Managing code migration across environments to ensure continued and synchronized functionality.
Establishing the root causes of application errors, and escalating serious concerns to department head / application manager.
Keeping a record of configuration changes and scheduling application updates.
Documenting processes and monitoring application performance metrics.
Providing front-end support to clients and colleagues in other departments.
Functional Role:
Technical Support Executive
Chinmaya Mission
RAJENDRA KAPOTE
Central Chinmaya Mission Trust Sandeepany Sadhanalaya Saki Vihar Road, Mumbai – 400 072, India.,
Mumbai (Bombay), Maharashtra
India 400072
Phone: 9869732705, 28034900
Website: http://www.chinmayamission.com
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