Citi Hiring For C9 – Officer at Pune, Maharashtra Full Time

Job Background:

• The position is based out of Pune
• Candidate must have previously worked in a similar Banking KYC environment
• Very good at co-ordination and organization of each work and activity
• Should be self-motivated individual and creative thinker who will take ownership and accountability
• Has expericence in working in a matrix environment
• Should be multi-tasking and ablility to deliver under pressure

Key Responsibilities:
The role will include, but not limited to the following

Responsible for the execution/completion of CADD Records assigned

Responsible for tracking the CADD records Q on daily basis

Responsible for liaising with all stakeholders and pushing the records within BSU till end to ensure business requirements are met

Responsible to ensure that every mails received is responded on a timely manner before EOD

Acts as expediter for chasing up 1st level escalations within the BSU organization

Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary

Update internal workflow systems to ensure current progress is tracked by management

Monitor personal queue daily and ensure that various CADD activities are getting competed in-time and as expected

Ensure First Time Right and quality as defined by team management

Proactively identify and resolve any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure CADDs progress

Ensure a thorough understanding of policies and procedures. This would also involve keeping abreast of all changes

Review/implement feedback from Checker and IPR to ensure continuous improvements

Provide support and cover to other CMS as required

The candidate would be a major contributor to the ICG business in succeeding in their goals. This also gives the candidate an opportunity to work with bright, innovative individuals both on the business and technology side and the successful candidate will make a significant difference to ICG business performance. As this is also in support of a global business, the candidates will be exposed to the internal workings of a global teams and appreciate the challenges and complexity of a global system environment.

Personal:

• Excellent interpersonal and communication skills
• A self-starter who can deliver well as part of a team
• Ability to work under pressure during tight dead lines
• Excellent analytical and problem solving skills

Qualifications:
Graduate in any stream.

Competencies

Up to 3 years in Banking / KYC related operations (must have).

Excellent written and verbal communication skills – ability to communicate at all levels

Strong ability in use of Microsoft Applications (PowerPoint, Visio, Project Management Project Word, Excel, Access)

Creation of senior management presentation and MIS

ACAMS or any other professional qualification would be an added advantage

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Job Family Group:
Compliance and Control

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Job Family:
Business KYC

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Time Type:
Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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