Citi Hiring for Teller at Chennai, Tamil Nadu Full Time

Responsibilities:
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service

Complete basic and advanced Teller transactions, including liquidation, draft issuances, in house transfers, draft cancellations, and account updates

Identify referral opportunities for new products and services based on client’s financia goals

Educate clients on digital and self-service opportunitties offered by Citi

Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of clients and bank assets

Ensure all client needs are met and effectively manage any client issues/concerns, escalating as needed

Maintain working knowledge of client accounts as well as new and existing products and services offered

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
1-3 years’ relevant experience

Demonstrated sales and customer service experience in retail or financial setting

Money handling experience

Effective problem solving and communication skills

Ability to work well in a team oriented environment

Education:
Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:
Customer Service

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Job Family:
Branch Service

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Time Type:
Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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