Citigroup Hiring for Head – Client Segmentation Strategy at Mumbai, India Full Time

The Business Development Grp Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Provide leadership to the brokerage network with strong focus on sales and people management

• Provide sales leadership to Sales Heads, RMs/ROs, and Service RMs/Officers to exceed financial plan numbers and net promoter score targets

• Ensure that the group operates in a manner that deliver Advanced Citigold and Citi Priority client experience

• Develop, motivate, and empower team members to fully realize their potential and to maximize sales opportunities for the brokerage business

• Responsible for business development of the affluent to create new investment and banking opportunities

• Establish and develop strong partnerships with the bank and other businesses units to develop new client relationships

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years relevant experience

• Good in-depth knowledge of financial products and services Comprehensive knowledge of policies and procedures to ensure the maintenance of operational controls that exceed audit standards Hands-on knowledge of branch and AML functions

• Advanced sales management skills

• Advanced people management skills, coaching skills, and problem solving skills

• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Consumer Sales

Job Family:

Consumer Business Development

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.