Citigroup Hiring for Test SME / Business Analyst at Gurgaon, India Full Time

The candidate will have primary responsibility of software quality assurance from Business perspective. He / She will be working as part of Change Management team and assist in testing of projects related to Global Fund Services for timely completion of scheduled projects. He / She is responsible for maintaining overall Book of Work, Costing, Resourcing and continuous process of UAT processes. It will require working with Global IT, Product and Operations senior management to provide a high quality software product to the internal and external clients and meet the agreed and expected service standards. The candidate will also be responsible for defining test automation framework, lead test automation initiative and implement best automation tools and practices for the testing team.

The candidate must be open to work for staggered shifts in a 24x7work environment.

Responsibilities:

• Provide functional test analysis, planning, design, execution and reporting for testing assignments.

• Develops automation approaches for various types of testing (SIT, UAT etc) for web/ UI and database applications

• Provide analysis, planning, design, execution and reporting for testing automation assignments.

• Lead Test Automation initiative and train the team as necessary.

• Ensure accurate and timely execution of the assigned tasks.

• Estimation & Milestone planning for the project and provide estimates for the UAT.

• Ensure the deliverables are managed within the timescales

• Highlight Risk and issues at management level

• Extensive liaison and direct contact with a diverse range of business and technology functions, both within the bank and with key vendors.

• For the specific testing project, support the Project Test Manager(s) by contributing to the Test Plan(s) for the relevant test phases, the Test Readiness Reviews, test progress reporting, the Test Completion/Summary Reports and Test Defect Reports.

• Prepare where required: Test Cases, Test Scripts, Test Data, Test Coverage analysis for a given testing assignment.

• Work closely with the stakeholders or other groups in preparation and execution of the planned functional testing.

• Play a lead role in the analysis and reporting of test results, working closely with business, technology and support areas to investigate and interpret test findings.

• Assist in the reception and quality assurance of the business requirements, solution design and business process documents individual projects.

• Sound knowledge of Defect Management Process and handling its different phases.

• Able to take Defect and Client calls with quick responsiveness on asked actions

• Hands on experience on developing help guides/ User Manual/ MIS reports.

• Develop and extend collaborative working relationships with senior clients, technology suppliers and operational support areas in order to quickly understand requirements, resolve problems/issues, suggest solutions and identify areas for service improvement.

• As a member of the Test Work stream, participate in peer reviews of Test Approaches, Test Plans, Test Conditions and Test Scripts as well as contributing to the on-going development of test strategy and policy within the Testing Programme.

• Understand the scope of testing and review of Requirements document and prepare the test plan based on realistic targets.

• Track the schedule and testing progress and be accountable for the tasks and releases.

• Manage the client meetings and defect calls independently

• Ensure innovative solution for challenging deliveries

• Knowledge of Agile and Risk based testing and Ensure process improvements

• Able to handle a cross functional team of Test Analysts, Leads and Automation developers .

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions

• Support system change processes from requirements through implementation and provide input based on analysis of information

• Consult with business clients to determine system functional specifications and provides user and operational support

• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-12 years of relevant experience

• Minimum 8 years of hands-on experience in Securities and Fund Services domain.Hands-on experience on Selenium, UFT, Postman / SOAP UI ; automated testing tools and techniques.

• Experience in migrating manual testing processes to automated solutions

• Experience in managing testing at all levels (Unit through Performance)

• Extensive working experience of all phases of SDLC , is Agile, Waterfall and Scrum methodologies

• Must possess sound knowledge on Trade Processing / Fund Accounting / Pricing / Reconciliation / Corporate Actions / Collateral Management/Transfer Agency across different financial instruments.

• Exposure to global client and understanding of global work culture

• Excellent written and spoken communication skills

• Strong analytical skills, detail orientation and service commitment.

• Ability to work independently, as well as in a team environment, prioritizes multiple tasks and meets strict deadlines.

• Must be prepared to work in a shift in line with regions supported including India night shifts

• Innovative approach to work and continuously identify and implement process improvements

• Excellent project and time management skills

• Strong organizational and management skills

• Strong communication and networking skills

• Ability to influence change at difference levels of the organization

Desirable

• Detailed practical experience of the use of HP Quality Centre/ALM.

• Expertise in MS Office application particularly in Excel.

• ISTQB or ISEB testing qualifications preferred

• Experience in application like MOM / MOTO / Multifond / GTAS / pControl / GSM / Calypso / Protocol / FSR / CADIS will be an added advantage.

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

• Proven interpersonal, data analysis, diplomatic, management and prioritization skills

• Consistently demonstrate clear and concise written and verbal communication

• Proven ability to manage multiple activities and build/develop working relationships

• Proven self-motivation to take initiative and master new tasks quickly

• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

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