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Salesforce AdministratorExperience – 1-4 Years- Salesforce Administrator4+ Years- Senior Salesforce AdministratorAbout Cloud MentorCloud Mentor is seeking a Salesforce Developer & Senior Salesforce Developer to join our team. Cloud Mentor is a leading IT and Cloud service provider with in-depth expertise in implementation of Salesforce CRM, Accounting Seed ERP solutions, Advologix and Litify.Responsibilities:Admin2-4 years of work experience as Salesforce Administrator.Should have good knowledge for salesforce automations like Workflow, Process builder, Flows, Validation Rules, Email alerts and Email templatesShould have good knowledge of approval process setup.Proficiency in creating Salesforce profiles, allocating roles, and managing access.Knowledge of importing sales data and generating Salesforce reports and DashboardsDaily administration and support of the client’s Salesforce database, including but not limited to managing profiles and roles, customization of objects, fields, record types, page layouts and validations.Collaborate on process analysis and process automation.Daily maintenance of the existing security structure of the Salesforce platform.Participate in the planning process of the organization’s migration from Classic to Lightning.Enter surveys into the Salesforce database.Trouble-shoot with users and other daily support tasks for customers.Participate in larger project initiatives on the Salesforce platform.Other duties as assigned.TestingReview requirements, specifications and technical designCreation of detailed test plans and test casesEstimate, prioritize, plan and coordinate test activitiesIdentify, record, document and track bugsPerform thorough regression testing when bugs are resolvedDevelop and apply testing processes for new and existing products to meet client needsTrack quality assurance metrics, like defect densities and open defect countsPrepare the environment(s) including data and parametersConducting testsObserving resultsPatterns and irregularitiesCapturing those results in a clear concise mannerOutlining ProblemsHighlighting OpportunitiesWhat you will bring:Liaise with internal teams (e.g. developers and product managers) to identify system requirementsAssist/Support project teams with various implementationsHelp visualize technical data in a way that is meaningful to business decision makers Investigate the causes of non-conforming software and train users to implement solutionsDevelop user documentation based on use case requirementsProvide test results with supporting dialog and insightMonitor and consult on debugging process resultsHaving relevant Salesforce Certifications is mustBenefits:Group Medical Insurance (Family Floater Plan – Self + Spouse + 2 Dependent Children)Sum Insured: INR 5,00,000/-Maternity cover up to two childrenInclusive of COVID-19 CoverageCashless & Reimbursement facility.Skill Development opportunities through various Cloud Mentor sponsored certifications on multiple technology stacks including Salesforce & others.An amazing Career growth path to ensure your personal growth and skill enhancementWe have one of the best work environments in context to innovation and experimentationMultiple projects and a variety of clientsOpportunities to expand horizons and explore your talentsFlexible and Supportive work culture.Job Type: Full-time
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