Roles & Responsibilities:
A. Opportunity Management/Bid Management –
· Understand the problem statement (RFP/ RFI), identify missing information required to create a compulsive proposition and help the team to frame queries to capture the missing information
· Gather relevant information from teams (within the organization) and support in responding to opportunities
· Gather relevant information and data from the respective teams for RFP responses, creation of complex deal solutions
· Track and support bid management process (e.g. Deal review, Deal qualification etc.)
· Own elements of pre-sales support function (Deal analytics, prospect list, BD assets etc.)
· Ensure strict adherence to Bid Management process in line with laid down procedures and approval matrices.
· Plan for, schedule and attend inter/intra team meetings and discussions. Drive the discussion while capturing MoM and POA to further the pursuit process.
· Be a Single Point of Contact for all activities forming part of a typical pursuit process – plan for and schedule Solution Storyboarding sessions, Leadership reviews, Client Orals, etc.
B. Solution Design & Articulation-
· Assist the Business Development Manager in conducting problem definition/ solution identification workshops for customers
· Assist Business Development Manager in detailing and articulation of solutions (response to RFPs/ RFIs/ unsolicited bids etc.) and ensure completeness of the same with regard to content and form
· Own deal solutions response deals
· Develop complex solutions in transformation deals working with broader ecosystem and effectively articulate the value proposition/differentiators in the deals
· Identify alternate solutions and propose multiple solutions to any problem statement
C. Collateral Management / Thought Leadership-
· Provide framework for creation of marketing collateral such as Fliers, SoQs etc. and review for relevancy
· Assist in industry research, market study to arrive at gaps to be plugged by Cognizant expertise
· Template Management – Ensure usage of Cognizant brand guidelines
D. Client Visit Management-
· Manage visits from existing client/ intermediaries/ analysts; support client visits for large/ complex deals
E. Knowledge Management-
· Contribute in knowledge management activities by creating case studies of existing engagements, reusable standardized collaterals, etc. and ensure pre-sales artefacts are up to date
F. Stakeholder Management-
· Responsible for complete stakeholder management during entire pursuit cycle and maintain relationships with multiple entities within the ecosystem involving, Markets/Pursuit team, Solution design SMEs, Transition Office, Commercials CoE, Technology Office, Business Consulting, Professional Services, etc. Act as a bridge integrating the different stakeholders
G. People Management / Team Building-
· Attend relevant training programs and assist in preparing emerging trends in domain/technology
· Contribute to knowledge sharing sessions within and outside the BD group
· Provide mentoring and coaching support for team members
H. Skills & Qualifications:
· Preferably MBA with approx. 5+ years of experience of pre-sales in the IT industry
· Should have sound knowledge on financial basics and data research
· Proficient in MS OFFICE (word, excel & power point)
· Extremely sound written and verbal comprehension (English)
· Extremely good communication and co-ordination skills
· Highly focused and looking for innovative solutions
· Understanding of IT Services & technology
· Understanding digital trends in the market
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