Cognizant Hiring for Manager – Projects at Bangalore Full Time

Program Delivery Manager

Qualification:

Science / Engineering graduate

Responsibility:

Account Operations:

• Review the operational parameters which impact the bottomline (eg pyramid size, utilization etc) for the Project to ensure margins are met.

• Raise invoices, as and when due.

• Submit monthly budget plans and seek approvals required in case of any deviations.

• Communicate and build awareness around MSA and contractual terms.

Opportunity Identification and Pursuit:

• Identify areas of valueadd in the current Project which can be taken up for account mining.

• Support opportunity pursuit when requested (eg differentiators, estimates, underlying risks, scope etc).

• Submit draft proposal for review to the Program Delivery Manager.

Contracting:

• Build an understanding of the MSA structure.

• Prepare or validate the SOW / work orders inclusive of scope and milestones, acceptance criteria for the Project.

• Negotiate on resources, time, scope, milestones within the scope of the Project.

Program Setup:

• 1 Project Planning: Create Project plan including aspects such as cost, schedule, scope, requirements, risk, quality, communication & stakeholder management, effort estimation, resource planning.

• Seek review comments from Program / Engagement Manager and customer (as required).

2 Risk Management and Dependency Management:

Identify and manage Risk during Project onset and during the course of the Project

• 3 Establish Project review and communication governance.

• 4 Estimation and Resource Planning: Leverage scientific models to arrive at effort estimation and subsequently resource loading and scheduling.

• Work with support teams eg Admin, HR to ensure resources are available.

• Understand Project boundaries against SOW (scope of work, out of scope and assumptions).

• Accountable for internal and customer Project environment including knowledge repository, C20, Project administration tools/applications, helpdesk/ticketing system, customer network connectivity, etc.

• Setup team work environment wrt desktops/software/workspace.

• 5 Requirements Gathering: Coordinate/ work on requirements gathering and execution process.

• Identify key acceptance criteria items, key dependencies and complexity to be managed.

Program Delivery:

• 1 Requirements Understanding: Understand high level requirements.

• Plan and track work packages under purview.

• Understand and manage intercomponent dependencies within a work package and interwork package dependencies.

• Validate that the requirements given are ready and full to be taken up by the Technical Lead and the team.

• Identify gaps in requirements vs the envisaged high level scope and milestone (including NFRs, usability, user adoption and other implicit requirements).

2 Status Reporting:

Prepare status reports and conduct management reviews with applicable stakeholders

• 3 Signoff: Review design and architecture artifacts through the design, development and implementation phases as applicable.

• Oversee timely reviews and sign off by the customer.

4 Re-planning:

Undertake continuous re-planning and reprioritization as required to complete the Project on time

• 5 Scope Management: Conduct an impact analysis on the cost and other organizational parameters and report to the customer of any changes in the Project.

• Perform Project estimation reviews and get approval from customer.

6 Escalation Management:

Inform the relevant client stakeholders in a timely manner, in case of exceptions

• 7 Metrics Management: Generate and review Project metrics and identify deviations.

• Identify and drive corrective actions.

• Resolve any escalated issues and escalate further, as required.

Change Management:

• Set up the Change Control procedures which include a Change Register, Change Impact Analysis and a Change Approval Process for the Project.

• Making relevant changes to the SoW to reflect the same.

Relationship Management:

• Act as the point of contact on the Project delivery, for Project related updates with the client and for regular communication of Project updates.

• Understand issues from the client perspective and provide appropriate solutions.

• Liaise with relevant stakeholders (onsite Project team, horizontal teams, client team, Delivery Manager, Program Manager, etc) as required.

People Management:

• Allocate work among team members.

• Resolve team conflict & support team building activities.

• Provide administrative support as and when required.

• Provide inputs on goal setting and performance appraisals of team.

• Identify skill gaps and training needs of team members and provide necessary support to address the same.

• Provide inputs into the learning and career plans for team members.

• Nominate team for awards.

• Conduct training through academy and induction of new team members.

• Establish backup plan for critical roles (for contingency).

Knowledge Management:

• Identify reusable assets.

• Review any best practices / innovations as circulated within the group.

• Identify Project level tools or other items to be built for the Project.

• Participate and network with Community of Practice to discuss/ resolve any business problems as faced during projects.