CollegeDunia Web Pvt Ltd Hiring for Executive customer care at Gurgaon Full Time

ROLE

Executive customer care

DEPARTMENT

Telecalling

Work from Home

About your new company!!

Collegedunia is an education portal, matching students with the best colleges in India abroad. We help in college research, exam prep tips, application process & also provide insights on- campus life.

Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as – Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as – Top 100 Startups in Asia. Collegedunia is fuelled by the energy of over a 1000 individuals having an average age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month.

Collegedunia sees fastest growth among peers-

https://www.livemint.com/brand-post/collegedunia-sees-fastest-growth-among-peers-reports-92-cr-revenue-in-fy2021-11627909879747.html

We have multiple product lines as follows:

· Collegedunia.com (https://collegedunia.com/)

· 3dot14 Digital (https://3dot14.co/)

· Zoutons.com (https://zoutons.com)

· Car hp (https://www.carhp.com/)

· Frizza (https://frizza.in/)

· Kickcash (Kickcash)

To Know More About Us:

· https://www.linkedin.com/company/collegedunia

· https://www.techinasia.com/india-collegedunia-career-counseling

· https://www.thehindubusinessline.com/business-wire/collegedunia-bags-first-positionin-india-digal-awards-2017/article9538122.ece

Work Culture:

· https://medium.com/life-at-collegedunia

About your new role!!

· Working Hours: 9:30am-6:30pm (Lunch and Tea Breaks included)

· Working Days: Monday-Saturday.

· Training Days: Initial 2 days of Training.

· Average No. Of Calls: 100-120/day.

· Calling candidates and providing basic information over the phone regarding the suitable openings.

· Making fresh calls, follow-ups, & feedback calls on the database provided

· The process involves calling the for counselling profile; follow-up with the Candidates,.

· Basic Excel knowledge is must

What makes you a Great Fit!!

· Any graduate degree.

· Good communication & interpersonal skills.

· Ability to perform multiple tasks.

· Proactive & Enthusiastic

Job Types: Full-time, Regular / Permanent

Salary: ₹13,000.00 – ₹15,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift

Ability to commute/relocate:

• Delhi – 122015, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• Customer support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Speak with the employer
+91 9620724989