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Private Jobs / Private Sector

Collegepond Counsellors Pvt Ltd Hiring for Customer Service Representatives at Mumbai Full Time

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Work Experience : 1-3 years

· Manage large amounts of incoming phone calls

· Generate sales leads

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team sales targets and call handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies.

· Take the extra mile to engage customers

Job Type: Full-time

Salary: ₹15,000.00 – ₹25,000.00 per month

Schedule:

  • Day shift

Work Remotely:

  • No

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Collegepond Counsellors Pvt Ltd Hiring for Customer Service Representatives at Mumbai
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