Full Job Description
Date Posted:
2023-02-02
Country:
India
Location:
North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064
Position Role Type:
Unspecified
Job Summary
The Client Virtualization Technician supports the Client Virtualization environment at Collins Aerospace. This position is responsible for the day to day support of the Collins Client Virtualization environments. This includes but not limited to, break fix issues, supporting the creation of new virtual applications and desktops, supporting the security of the Collins Client virtualization environment, planning, design, configuration and troubleshooting of the Virtual environment. They will also provide support when needed with Active Directory, Networking, server administration, storage, O365 and other business critical applications.
Job Responsibilities
Key responsibilities are providing support across the Collins Client Virtualization environments.
Supporting the Collins Citrix environments which include – Citrix Virtual apps and Desktops, XenDesktop, XenApp, NetScaler, StoreFront, Provisioning Services (PVS) and AppSense.
Support of the Collins VMware Horizon environment including virtual apps and desktops.
Support for break fix issues related to the Collins Client Virtualization environment.
Supports diagnosis and root cause analysis of break – fix incidents related to Client virtualization.
Generate and or documentation as needed to support the Collins Client virtualization environment.
Works with a team of 3-4 systems & application delivery engineers in daily support of current environment with a goal of continually improving the end- user experience.
Development of applications and desktops for Collins Client Virtualization environment (Citrix).
Works with Collins Infrastructure teams, application teams, RTX teams and end-users to ensure solid solutions to maintain secure, and highly available systems.
Communicate technology design and any related issues to technical and non-technical audiences including customers and technical partners.
Assist team with support of enterprise applications and software in the various end-user environments (i.e. local operating system and VDI).
Assist with resolution of escalated incidents and participate in issue resolution / mitigation activities.
Work in concert with other members of the Collins DT team to solve more complex user technical problems related to virtual desktop computing and applications.
Participate in cross-functional team projects to implement new or updated technology.
Must have experience in large-scale Citrix environments (preferably VDI) where reliability and performance are paramount.
Technical Skills
Citrix Virtual appps and Desktops, XenDesktop 7.x, XenApp 7.x, Provisioning Services (PVS), NetScaler, Storefront, AppSense, VMware Horizon, Azure, AWS, Nvidia, Windows Server, Windows 7/10, PowerShell, Active Directory, GPOs.
Requirements
AS degree or BS degree in IT or computer science or similar field or equivalent work experience
Proven ability to provide Customer Service at a high level
Hands on experience with Citrix VDI, creating new VDI images, updating and administrating Citrix in Citrix Cloud
Experience of planning, designing, implementing, and managing Virtual solutions for services and/or applications
Experience in system administration with Active Directory
Experience with WSUS, SCCM, Intune, MDM
Knowledge of VMware Horizon administration and configuration
Knowledge of Citrix administration and configuration
Knowledge of Windows 2008/2012/2016/Windows 7/10
Knowledge of network and firewall technologies
Knowledge of Azure / AWS services
Knowledge of Active Directory, including policies, LDAP, SAML, federated Services
Knowledge of Citrix VDI running in Windows/Azure
Knowledge of Office 365
Knowledge of storage technologies
Candidate must be detail-oriented, task-driven, and able to work well within a team environment
Excellent communication skills
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.
Collins Aerospace Diversity & Inclusion Statement:
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
WE ARE REDEFINING AEROSPACE.
Some of our competitive benefits package includes:
Benefits package includes:
Group Term Life Insurance.Group Health Insurance.Group Personal Accident Insurance.Entitled for 22 days of vacation and 7 days of contingency leave annually.Employee scholar programme.Work life balance.Car lease programme.National Pension SchemeLTAFuel & Maintenance /Driver wagesMeal vouchers
Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen.
Note:
Background check and drug screen required (every external new hire in the India)
Drug Screen only performed for Operations Positions
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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