COMPUTEK Hiring for Technical Support Engineer at Hyderabad, Telangana, India Full Time

Job Description

Job description: 1. ISP Router configuration2. Handling client & solving problems with proper solution.3. Interact confidently with clients to establish what the problem is and explain the solution.4. Preparing and updating ticketing documentation5. Understanding of KPI and completion of KRA6. Resolving network issues7. Basic knowledge of computer hardware.Requirements and qualifications1. B-tech, BCA, BCS/ (CCNA, CCNP Certification not mandatory- Completion of these courses would be an added advantage)2. Understanding of VoIP protocols3. Knowledge of networking4. Basic knowledge of CRM5. IP addressing6. Subnetting/ Subnet masks7. Basic knowledge of networking protocols8. NAT and PATK9. LAN troubleshooting10.Topology11.Good communication skills12.Quick learner & logical thinking ability13.Excellent listening & questioning skills14.The ability to work well in a teamWork Remotely

• No

Job Type: Full-timeSalary: INR18,000.00 – INR20,000.00 per monthCOVID-19 considerations:
Mask is mandatory & social distancing.Education:

• Diploma (Preferred)

Experience:

• Technical support: 2 years (Preferred)

Language:

• English (Preferred)

Willingness to travel:

• 50% (Preferred)

Expected Start Date: 01/03/2022