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Private Jobs / Private Sector
Comx Softech Pvt Ltd Hiring for Call Center Manager at Bangalore Full Time
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- Develop objectives for the call center’s day-to-day activities
- Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
- Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
- Assume responsibility of budgeting and tracking expenses
- Hire, coach and provide training to personnel to maintain high customer service standards
- Monitor and improve ordering, telephone handling and other procedures
- Evaluate performance with key metrics
- Prepare reports for different departments or upper management
- Excellent organizational and leadership skills with a problem-solving ability and Positive.
Job Type: Full-time
Salary: ₹10,000.00 – ₹25,000.00 per month
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 5 years (Preferred)
Speak with the employer
+91 8088031349