Full Job Description
Key responsibilities:
1) Being a service driven organisation IT infrastructure is key to the organisation’s success
2) This role is responsible for the IT infrastructure of the company across 5 operating and upcoming centres
and ensuring it is always cutting edge, secure and seamless
3) The components of the role would be :
a) WAN set up, optimisation and management
b) LAN set up and management
c) Network administration
d) VOIP telephony
e) Audio Visual equipment upkeep and management
f) Hardware upkeep for CE Team and centres
g) Software infrastructure management of the company
h) Website and application management and upkeep
i) Firewall and security of the company infrastructure
4) Perform or delegate regular backup operations and implement appropriate processes for data protection,
disaster recovery, and failover procedures.
5) Responsible for capacity, storage planning, and database performance
6) Keep the organisation technologically upto speed and protected
7) Budget set up and management for the IT set up of the company
EDUCATION & EXPERIENCE:
1) Bachelor’s degree in Computer Science, Information Technology, System Administration
2) MCA will be preferred
3) 5-8 years of network administration, or system administration experience
4) Experience with CISCO – AVAYA IT and Telephony networks will be an advantage
5) Strong knowledge of systems and networking software, hardware, and networking protocols
6) A proven track record of developing and implementing IT strategy and plans.
7) Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices,
including expert knowledge of security, storage, data protection, and disaster recovery protocols.
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