Credit Suisse Hiring for Learning Administrator Exp. 2 at Pune, Maharashtra Full Time

Full Job Description
Your field of responsibility

Work together with the Leadership Development (LD) and People Development (PD) program management to organize high quality learning events both face-to-face and virtual.

Coordinate and support learning events as requested by LD and PD program managementManage learning and training data in our internal Learning Management System (L@W)Ensure appropriate setup and publication of learning events, organization of logistical products and services (e.g. print, catering), technical support of virtual class events and participant managementUse a defined delivery process and toolset to provide consistent, high quality and timely service to internal partnersManage internal and external partner expectations proactively, assist with participant queries and solve issuesWork using our Learning Administration System (Atlas Jira), Learning Management System (Saba Cloud) and our HR Case Management System.
Your future colleagues

You join the Digital Learning Operations team within Credit Suisse Learning & Development Team, which provides support to a diverse global client base. Our team is dedicated, results oriented, hardworking, proactive, collaborative, and forward-looking.

We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Your skills and experience

Bachelor’s degree or equivalent. At least 2 years of confirmed experience in administration. Customer support/ customer service background in international environment would be a strong asset.

Proficiency in English, excellent written and verbal communication skills

Excellent Microsoft Office skills, including Outlook and Word is necessary. Good knowledge of Learning Management and Learning Administration Systems would be a strong asset

Outstanding organizational skills and structured work style, shown capability of problem solving, decisions making and prioritize tasks working proactively

Technology literacy – have an interest in and good memory of how different pieces of software work

Proven ability to work autonomously and as a phenomenal team-player in a global-team to deliver pragmatic, high-quality results

High attention to details, you show strong work ethic and an organized approach to handling multiple priorities and tight deadlines

Customer focused, consistently placing client and participant satisfaction as a top priority. You possessed the ability to listen effectively, add new value, and facilitate client interactions

Dedication to fostering an inclusive culture and value diverse perspectives.

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.