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Private Jobs / Private Sector
DBS Bank Hiring for Customer Service Officer at Puducherry Full Time
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Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Primary Location: India-Puducherry (UT)-Puducherry Main
Job: Operations
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: Feb 11, 2023, 9:03:21 AM