Deloitte Hiring for Identity and Access Management- Senior Analyst-Hyderabad/Bengaluru at Bengaluru, Karnataka Full Time

This role requires someone who understands administration of user access and security profiles across applications and systems in a corporate environment, security policies, and audit controls. Administrators are also responsible for reporting and investigating exceptions, testing and maintaining access controls, and supporting the business and IT staff for security related identity and access issues. May serve internal or external clients such as approved vendors.

Work you’ll do
Primary Responsibilities Include:

24×365 IAM tools monitoring, operation and management
First responder to monitored alerts, incidents and issues.
Security Operations Center Identity and Access and Management
Provide second level support to IAM team and project teams for management and implementation of IAM services
Follow through with firm and vendor resources to close out availability, performance, and security incidents.
Coordinate, triage and troubleshoot activities with end users and support staff.
Additional responsibilities regardless of team include:

Accountable for execution according to established standards, procedures, and processes.
Cross-functional support for development and implementation of IAM systems.
Application and user identity and access administration (including maintaining end user security access rules and profiles across multiple systems and platforms)
Assisting in policies and procedures (including staff support for security related to identity and access incidents and awareness)
Ability to work after-business hours as required (nights, weekends) due to project needs and operational emergencies. ? Respond to and manage incidents and service requests in ServiceNow within SLA.
Respond to and manage service issues and problems.
Report, pursue, communicate, and when needed escalate any breaches in information security or policies.
Assist in reviewing processes, policies, and standards as they relate to the access and provisioning principles.
Represent Access Services Team and/or AD Administration Team on related incidents.
Analyze and resolve technology and end user incidents during standard business hours and on-call rotations; Monitor issue resolutions and collaborates with the application teams, vendors and engineers when necessary to resolve issues.
Manage user accounts and access permissions for Deloitte computer systems and applications by reviewing user IDs or access request forms to determine if they are accurate, complete, approved and appropriate. Contact requestor, manager and/or data owner as necessary. If in order, establish the requested access and notify the user.
Must be able to gain familiarity and understanding with the following technologies: Web-based applications, VPN, Exchange and Active Directory.
Conduct periodic audits of accounts and access by performing online research and producing reports of users with access to particular systems or resources. Provide updated user listings periodically for review or upon request by management or Data Owners.
Ensure timely removal or modification of access based upon termination listings, emergency requests and change request forms.
Develop procedural documentation for Access Services and Auditing purposes and maintain access request audit trail. Maintain all records in an orderly fashion.
Ensure knowledge obtained in the resolution of significant incidents is captured into process documentation and properly trained and communicated to the team.
Identify and work with appropriate referral resource groups (Messaging Operations, Applications Operations, Information Security, End User Technology Services, Directory Services, Messaging Operations Technical Support, U.S. Technology Call Centers) to resolve ongoing or widespread technology issues
Qualifications
Education requirements: B.S. in Computer Science or related field preferred or related experience.
Necessary Prior Experience: 2-4 years of experience or training in computer security, auditing of user accounts, elevated accounts and access management. Require a basic understanding of access administration and the ability to pick up other technologies and their related security procedures quickly.
Required Specific Skills
Ability to analyze user request forms to determine the appropriateness of the request.
Proven teamwork qualities with emphasis on customer service, team building and strength based teams.
Strong organizational skills and ability to multitask under pressure and project deadlines.
Ability to troubleshoot user access problems and determine appropriate corrective action.
Ability to view incidents and problems from customer perspective and taking initiative to represent the customer when working with other teams toward a resolution.
Proven performance in monitoring performance against defined Service Level Agreements with internal customers, internal departments and external vendors. Dedicated to increasing performance levels.
Demonstrated awareness of Information Technology trends, directions and emerging technologies including systems/technologies administration and policies.
Excellent presentation and communications skills – both oral and written.
Commitment to enforcement of administrative procedures and policies including policy change control.
Must be able to write and review process documentation. Customer Service oriented to provide a positive end user experience.
Strong interpersonal and written communications skills, strong work ethic, and strong problem solving skills are required.
Required Technical Skills:

Intermediate MS Office/Outlook
Experience with Enterprise directory services (Active Directory)
Exposure to managing user accounts, (human) privileged accounts and service accounts.
Preferred experience with Identity and Access Management technologies including Thycotic SecretServer, CyberArk, Sailpoint, Azure MFA and RSA MFA and other PAM, MAC and MFA applications as required.
Familiar with running PowerShell scripts.
Experience with Active Directory and SharePoint preferred.
Experience with Exchange Shared Mailboxes and Distribution Lists
Work Location:
Hyderabad

How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, worldclass learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

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Requisition code: 55873