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Private Jobs / Private Sector
DFYNE Hiring for Customer Care at Remote Full Time
Full Job Description
Full Time
Remote
Remote
Looking for freshers who are interested in solving issues faced by the customers. The job responsibilities would include but not limited to:
Answer any questions the customer may have about available products and services
Establish new customer accounts, recording account information on written forms or digitally
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary
Maintain and regularly update financial account information using computer software programs
Anticipate customer needs, following up with previous customers to offer reorders or additional services
Job Features
Job Category
Marketing and Care