Digitalzone Hiring for Customer Success Representative at Pune, Maharashtra Full Time

? Responsibilities:
Develop and manage client portfolios.

Sustain business growth and profitability by maximizing value.

Analyse customer data to improve customer experience.

Ensure KPI expectations are being met

Advice strategic changes to help meet KPIs

Hold product demonstrations for customers.

Onboard new clients.

Acts as a Customer Advocate Mediate between clients and the organization.

Handle and resolve customer requests and complaints.

Minimize customer churn.

Candidate Profile

Highly organized and able to multi-task.

Self-driven and proactive nature.

Excellent communication and interpersonal skills.

Demonstrate leadership qualities.

Knowledge of customer success processes.

Experience in document creation.

Patient and active listener.

Experience in document creation.

Patient and active listener.

Passion for service.

Tools: MS Excel, Power Point, presentation skills and experience necessary

Job Summary

https://digitalzone.com/ Website

Pune Location

Full Time Job type

1 – 4 years Experience

400,000 – 800,000 Per Annum Salary

1 Openings

Contact

TOWER 4, LEVEL 2, WORLD TRADE CENTRE, OPP. EON FREE ZONE, DHOLEPATIL FARM ROAD, MIDC KNOWLEDGE PARK, KHARADI

Pune, Maharashtra, 411014 Email: careers@digitalzonein.com Phone: +91 – 8956780580