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Private Jobs / Private Sector
Dolphin Web Solution Pvt Ltd Hiring For bpo voice process at Mumbai, Maharashtra Full Time
Manage inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify patients’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products if they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets.
Job Types: Full-time, Fresher
Salary: ₹9,000.00 – ₹14,000.00 per month
Benefits:
- Work from home
Schedule:
- Day shift