Domino Printing Sciences Hiring for Customer Service Engineer Gandhidham at India Full Time

Established in 1996, Domino Printech India LLP is a market leading organisation engaged in manufacturing and providing industrial marking and coding solutions and digital printing solutions to diverse industry sectors such as food, beverage, life sciences, electronics & electricals, automobile, personal care, building and construction and many more. Our parent organisation, Domino Printing Sciences, UK is a Group Company of Brother Industries Limited, Japan and is known globally for innovation in industrial printing technologies and manufacturing of future ready products. For details visit us at www.domino-printing.com.

About the role: Customer Service Engineer Gandhidham

Main Responsibilities

1. Provide on-site service for Domino’s Coding & Marking Industrial Printing Machines

2. Deliver excellent customer experience against defined Key Result Areas

3. Do needful co-ordination to achieve revenue targets for aftermarket business & collect payments within agreed payment terms

Core Competencies

1. Proven ability to demonstrate Customer Centricity

2. High ownership of issues on hand

3. Ability to work under pressure

4. Demonstrates personal values of collaboration and expertise

5. Ability to travel extensively to Customer’s manufacturing sites outside the base location

6. Work experience in on-site service of industrial equipment

Education: Graduate in Science or Engineering

Age: Not more than 32 years

Work experience: Total Customer Service experience of 3-5 years. Responsibility in current job as independent in-charge of Gandhidham service territory. Should have proven track record of travelling to production plants in and around Gandhidham industrial areas.

Language proficiency: English and Hindi

MS Office Proficiency: Word/ Excel

Language proficiency: Excellent verbal/ written communication in Hindi and English languages

Marital Status: Married (preferred)

Native: Gandhidham

Own Vehicle: Car (preferred)