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Private Jobs / Private Sector
DTDC Express Hiring for Customer Service Support at Bangalore Full Time
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Please find the details below
Roles & ResponsibilitiesHandling, 1) Escalation Calls from frontline team Extracting the reports and flashing to the branches Motivating the team members 2) Checking team performance on daily basis by updating to team members as well 3)Barging the calls 4)Taking escalations queries from customers , seriners and team Supporting the subordinates to close the queriesInteraction with internal team over pan india 5) Giving information to branches in any urgent queries 6)Arranging pick ups Team MeetingsCross verifying the lost cases
Job Type: Full-time
Salary: ₹200,000.00 – ₹250,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)