For various legal matters and documentation Marketing Team For standardization of brand experience (supported by collateral, look and feel )
For additional and differentiated brand support for PCG segment Other Branch Managers For sharing information, cross leverage of business opportunities, sharing of customer feedback and sharing of best practices Advisory team For better service and revenue generation need to be in touch with dealing team on regular bases. Branch Coodinationa and customer engagement team For successful enrollment customer engagement program. Coordination for MIS Branch Staff For smooth functioning of the branch
For sales, customer service and admin support at the branch
For cost monitoring and control
For execution of events
For ensuring the dissemination of all communication (mails/ circulars etc) to the concerned staff
For managing relationships with remmisiers External Purpose (begin your sentence with For) IFA/Franchisee For evaluation of vendors, negotiation of rates with selected IFA/Franchisee and monitoring execution of the commissioned project/s Government bodies at the local level (Municipal authorities, Police etc) For resolution of issues
For cordial relations Security agencies For ensuring security of all human and physical assets of the branch Customers (existing) For resolution of issues
For understanding custoemer perspective SECTION 4: DO: KEY ACTIVITIES Critical Routine Ensure cost optimization and operational efficiency of the branch including allocation of costs across customer segments Reporting as per defined timelines Resolve all back office issues and ensure smooth operations at the branch Revenue product wise, segment wise and Branch level Profit Provide data to the Regional Branch Operations Manager on the various activities related to the branch Adhere to agreed SLA’s for the branch
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