Full Job Description
Description:
If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking for an Analyst – LMS Administration & Reporting based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are – it’s in our values, part of our vision, and our clearly
This is an Individual Contributor role with 6-8 years of experience. The Analyst – LMS Administrator will manage all SumTotal LMS functionality, troubleshooting, course scheduling, assignments, & reporting.
The Job Responsibilities are as follows:
SME:
Be the Subject Matter Expert (SME) on the LMS and provide Consultation collaborating with Learning Consultants/Internal Stakeholders and Businesses to recommend solutions for deployment, integration, and Assignments of learning programs.
Collaborate and work on LMS related issues from end users daily and provide support to LMS related tickets in ServiceNow.
Demonstrate agility to adapt the learning solutions to evolving business and audience needs, as needed.
LMS Administration:
Deploy/Create various types of learning activities (ILT, VILT, Curriculums, Assessments etc.,) as per the client requirements.
Create/Manage Domains, Audiences, Assignments, Notifications, Certifications, and schedule TMU job-runs.
Create, Manage and Maintain security roles and access levels for users and other LMS Admins in the LMS.
Lead systems integrations, SSO, HRMS, Payment Gateway integration and 3rd party content platform Integration, and change management for the SumTotal or future LMS platform collaborating with external vendors and IT team.
LMS Reports:
Create and run standard/ad-hoc (Exception, Completion custom reports) reports as per business needs.
Conduct regular Audits to analyze LMS issues, usage, performance and define and execute action plans.
LMS Training:
Provide support and training to other LMS Admins (Site/Domain Admins) by Facilitating and delivering training sessions about the LMS features/functionalities and processes.
Lead and establish documentation, enforcement of policies/process by building FAQs, and SOPs for LMS Features and Functionalities.
Contribute to the development and execution of organizational and practice initiatives.
Qualifications
Requirement:
Education
Bachelor’s Degree in Engineering/Science/Technology
Must Have Skills –
6-8 years of experience with SumTotal Learning Management System administration, Integration, and troubleshooting.
Hands-on experience in integrating SSO, HRMS, Payment Gateway integration and third-party content platform Integration.
Hands-on experience in implementing REST APIs, xAPI, SCORM 1.2/2004, setting up batch process/ SFTP feed process.
Experience in BI Reporting tools, Jasper Soft, SQL Queries, SQL Server Management Studio, Advanced Excel, SharePoint.
Good with Analytical, creative thinking and Problem-Solving skills.
Good written and oral communication skills with experience in collaborating with people from varying cultures.
Individual contributor who can lead calls on his/her own.
Good learner who keeps himself/herself abreast with new trends and technologies.
Yes! Because you are the one we are looking for, we hope to hear from you now!
#LI-MY1
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.
Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030.
Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.
Job: Human Resources
Region: Asia Pacific
Organization: Corporate Sector
Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No
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