Department: Proctoring Services
Job Description:
Proctor a variety of tests for external and internal clients of Proctoring Services.
Maintain confidentiality and security of all testing materials, test logs, and other test documents.
Must be vigilant – able to pay close attention to cheating or prevention of cheating; able to
administer rules.
Prepare documentation of cheating or dishonesty to assist in student discipline process.
Inventory and order exams on an ongoing basis.
Work with students who have need of special accommodations, including but not limited to
reading tests, scribing tests, or providing a special testing climate.
Enter student details into appropriate software. Check the students information and code the
records for reports.
Reports rule violations and/or unusual occurrences during examinations.
Track the expiration date for the students tests. Return tests to the appropriate party if they
expire before the student takes the test.
May assist with the design and distribution of flyers, handouts, and door signs regarding the test
taking hours and rules.
EC-Council values professionalism in its employees. The following attributes and behaviors are identified
as examples of what is expected of an employee:
Display empathy and positive regard for others in written, verbal and non-verbal communications.
Work effectively with colleagues and students by practicing punctuality, respect for deadlines,
collaborative problem solving, and honest communication.
Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of
stress or demanding workplace conditions.
Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and
meeting with others in area of responsibility.
Dress appropriately for a workplace with frequent customer service interaction and community
outreach.
Meet all required standards of confidentiality and safety. Maintain work areas in a clean and orderly
manner.
QUALIFICATIONS
MANDATORY: Degree or Diploma or equivalent with excellent communication skills Intermediate
knowledge of word and spreadsheet programs. Able to work independently.
Excellent organizational skills; effective verbal skills.
PREFERRED: Previous experience working in a community college, preferably in student services
WORKING CONDITIONS
Flexible for shifts
Role:Email Support
Salary: 1,00,000 – 2,00,000 P.A.
Industry:E-Learning / EdTech
Functional Area:Customer Success, Service & Operations
Role Category:Non Voice
Employment Type:Full Time, Permanent
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