ECSITINDIA Hiring for Desktop Support Engineer L2 at Rajpura, Punjab, India Full Time

Job Description

Responsibilities and Duties

• Excellent Knowledge of Windows, Mail Configuration and MS Outlook, Thunderbird, MS Office.
• Desktop Support up to Client Level including Hardware, Software and Networking Problems
• Installing, configuring and troubleshooting Symantec Endpoint Protection Manager.
• Installation and troubleshooting of applications like as MS-office, Oracle, Acrobat Reader, office, and basic software.
• Installation & troubleshooting of Local and Network printer.
• Should perform user account creation, deletion, and configuration.
• Installation and troubleshooting of local print Configuring and Troubleshooting of MS OUTLOOK/Thunderbird note-To solve the technical problems remotely.
• Installed, configured and maintained the regular updates of Antivirus.
• Monitoring call escalation level, remote helpdesk to high profile user or above through Net meeting or telephonic.
• Communicate and work closely with team members to assist and troubleshoot.
• Troubleshooting day to day activities of users regarding emails and application.
• Should have Hardware and OS knowledge to support a Windows environment
• Knowledge of installing, configuring and troubleshooting Desktops, Laptops, and Printers
• Should have experience on LAN/WAN Connectivity and Network Cabling
• Call management, Helpdesk, Call coordination.
• Knowledge of DT / LT / LAN & Printers & able to give telephonic support, Printers (DMP, LJ, Line)
• Should be comfortable with fieldwork/visiting clients as and when required

Job Types: Full-time, Regular / PermanentPay: INR8,086.00 – INR16,000.00 per monthBenefits:

• Health insurance

Schedule:

• Day shift

Education:

• Diploma (Preferred)

Experience:

• IT: 1 year (Preferred)
• Technical Support Occupations: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 9316122025
Expected Start Date: 29/01/2022