Educate Girls Hiring for IT & Admin Associate at Jaipur, Rajasthan Full Time

Department IT

Position Location District

Type of Agreement Renewable fixed-term contract

Position Reporting State IT Sr. Analyst

Position Reportees None

Position Level Junior

Educate Girls – An Overview:
Vision- We aim to achieve behavioural, social and economic transformation for all girls towards an India where

all children have equal opportunities to access quality education.

Background- Educate Girls (a project of ‘Foundation to Educate Girls Globally’) is a non-profit organization that

focuses on mobilizing communities for girls’ education in India’s rural and educationally backward areas. Strongly

aligned with ‘Right to Education Act’ or the ‘Samagra Shiksha’ the organization is committed to the Government’s

vision to improve access to primary education for children, especially young girls. Educate Girls currently

operates successfully in over 20,000+ villages in Rajasthan, Madhya Pradesh and Uttar Pradesh. By leveraging

the Government’s existing investment in schools and by engaging with a huge base of community volunteers,

Educate Girls helps to identify, enrol and retain out-of-school girls and to improve foundational skills in literacy

and numeracy for all children (both girls and boys). This helps deliver measurable results to a large number of

children and avoids parallel delivery of Services.

We are at www.educategirls.ngo for detailed information on our vision, mission and programs.

Project Pragati: A Second Chance Program

India’s Right to Education Act covers children between 5-14 years of age. Girls aged 15 and above become

permanently at risk of never completing their secondary education. This limits their potential for growth,

aspiration & independence since 10th-grade certification is critical for entry-level jobs, formal loans and many

life chances. Without 10th grade credential, girls are condemned to a life of limited or no opportunities.

The objective of Pragati is to create an ecosystem to enable 10th grade credentialing and access to better life

chances for adolescent girls and women who have dropped out of the formal school-system.

Pragati is a flexible approach to secondary education through the government open school system to unlock

clear benefits for out-of-school adolescent girls and young women.

Project Pragati aims to:
Help them gain credentials by passing the 10th- grade exam

Having secured a 10th-grade pass, connect them to life chances like further education, skilling and jobs.

For more information about the project please visit https://www.educategirls.ngo/project-pragati/

Position Overview:
The District IT Analyst is the information technology in-charge for the district operations. The incumbent handles

the procurement, deployment of IT assets, managing them and any other matters related to information

technology implementation in district. The position will be responsible for all IT operations at District level and

handle all types of technical issues at their respective district. The incumbent will be required to share their

district status report via various types of analytical reports. The incumbent will be training users on IT App and

asset usage. Has to liaise with Operations for implementing function activity/Task, Budgeting and support

Accounts & Finance for Tally Access, Communications for Backups, Admin for office IT infra changes/up

gradation, HR for documents scanning support.

Position in the Organogram:
Position Key Responsibilities:

• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems and networks.
• Help staff or clients through a series of actions, either face-to-face or over the phone, to help set up

systems or resolve issues.

• Troubleshoot system and network problems, Diagnosing and solving hardware or software faults.
• Replace parts as required.
• Provide support, including procedural documentation and relevant reports.
• Follow diagrams and written instructions to repair a fault or set up a system.
• Support the roll-out of new applications.
• Set up new users’ accounts and profiles and deal with password issues.
• Respond within agreed time limits to call-outs.
• Work continuously on a task until completion (or referral to third parties, if appropriate).
• Prioritize and manage many open cases at one time.
• Rapidly establish a good working relationship with customers and other professionals, such as software

developers.

• District level procurement and Budget planning and management.
• Test and evaluate new technology.
• Conduct electrical safety checks on computer equipment.
• Asset Management: Allocation, Tagging and tracking, transfer, maintain all type of asset records.
• Backup: Responsible to take users data backup.
• Reporting: Responsible to share district requirement and progress reports via various and analytical

reports.

• Training: Train users on IT application, process and assets uses.
• Provide solution to end user to any type of IT issues (Hardware, Software), Troubleshooting software,

laptops, desktops, printer, scanner issues.

• Software license management
• Asset Management
• Setting up Local Area Network, MIS & Reporting, File server, Firewall, Network and Device Security, IT

Security Policies, Access management.

• Support to other projects and teams as well Like: WEP Jaipur.

Director IT

IT Lead

State IT Sr.

Annlyst

District IT

Analyst

Senior Project

Logistics

Speacialist

Admin task key Responsibilities performed by the person:

• Logistics- Documentation support for training and meetings
• Office Management-Support to Maintain Office management.
• Asset management: – Verification and Maintain the records.
• Travel reimbursement of staff: – Support in Documentation and Verification

Desired Incumbent Profile:
Personality: Self-driven, result-oriented with a positive outlook and a clear focus on high quality output. Excellent

conceptual and analytical skills. Demonstrable ability to think strategically, innovatively and practically to ensure

achievement of desired change objectives. Proactive approach to problem-solving with strong decision-making

capability. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with

excellent attention to detail. Very strong interpersonal skills and the ability to build relationships with multiple

stakeholders. Empathic communicator, ability to see things from the other person’s point of view. Ability to get

along with variety of individuals and a team-player. Willingness to travel up to 25% of the time at the

state/district/village level in programme geographies

Work Life Balance: Must be mature and domestically secure. Able to manage travel without upsetting domestic

situation. Able to work extended hours on occasions when required.

Technology skills: Must be adept in use of MS Office, particularly Excel, Word & Power point and ideally Access

or similar database to basic level, Internet and email. Open for learning and adapting to new technologies

being introduced in the organization.

Specific Job Skills & Values:

• Excellent working knowledge of computer systems, security, network and systems administration,

databases and data storage systems (Servers), and phone systems, Data center management.

• Firm grasp on IT infrastructure and operations best practices.
• Excellent project management skills and strong ability to prioritize.
• Experience leading and managing large IT projects and rolling out IT infrastructures across various

technologies.

• Experience leading and managing large IT team.
• Experience to handle escalations.
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to

establish what the problem is and explain the solution.

• Good Experience in Call management, People management, Vendor Management, TAT management.
• Experience in making and managing Budget and having knowledge about IT procurement.
• Sound contextual knowledge of local issues, organizational relationships, social and cultural constraints

and realities, and environmental conditions, Right to Education, Child Psychology, and Community

Motivation

• Demonstrated ability to cultivate relationships, collaborate with individuals in a culturally diverse

setting and build consensus;

• Ability to multitask and perform under stress situation
• Ability to treat people equally irrespective of gender
• Integrity towards the work and ability to “know & do” what is right
• Striving to lead by performance excellence
• Working effectively and inclusively with a range of people both within and outside of the organization
• Empathy
• Good knowledge of MIS , report preparation and presentation skills
• Knowledge about server, Network and app testing and their functionality.
• Good knowledge on various operating system: Windows, Linux, Android etc.
• Vendor and supplier networking and management.
• Strong Learning and grasping capacity and a good memory of working of software and operating systems
• Good negotiation skills

Adherence to Code of Conduct & EG Policies:
All existing & new employees shall ensure that they at all times act in compliance with EG’s laid down Code of

Conduct & adhere to all Policies of EG, including but not limited to Workplace Harassment Policy, Sexual

Harassment Prevention and Redressal Policy, Child Protection Policy, Code of Conduct Policy, Whistleblower

Policy, Work from Home Policy, Diversity and Inclusion Policy etc. EG has a zero-tolerance policy for all forms of

discrimination.

Preferred Education Background:

• Hold a graduate/post graduate degree in computer science, IT, MCA, M.Sc or similar qualification.

Additional qualification will include Diploma in Software, Hardware and Networking. Certifications in

technologies like ASP.NET, Python, Database Management, Cloud technologies, ITIL process knowledge

and so forth.

• Fluent in Hindi and basic knowledge of English & local dialect.

Preferred Work Experience:

• Minimum experience of 3-4 years in IT Hardware, Networking and Server Management (L1 & L2)

Experience of setting up LAN, WAN, File Server, Firewall, Cloud services management, troubleshooting

of Computers, Accessories and Peripheral devices. Also required is experience of Vendor Management,

MIS and Reporting on IT services.

Desired Competencies-

Strategic Thinking – Think big

yet act focused

Taking Ownership – Feel

responsible & accountable

Analytical Thinking – Stay true

to your data

Developing Talent – Growing and taking people

together

Ensuring Alignment – Think differently but work

together