Edusuite Inc. Hiring for Client Success Manager | Remote Work at Muntinlupa, Rizal Philippines Full Time

Job Description: 
Project Management and Implementation

– Work with business stakeholders to understand project objectives and requirements.
– Manage the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration, and data entry
– Develop and maintain standard project management deliverables such as project plan, product backlog, issues, and action items log, meeting minutes etc.
– Manages communication and deployment for projects from start to end.
– Develop and maintain standard project management deliverables such as project plan, product backlog, issues, and action items log, meeting minutes etc.

Business Analysis and Customer Support

– Support the software development team in defining and testing features.
– Manage after-sales customer support after deployment
– Develop and deliver world-class support experience

Functional Area: 
Marketing & Product Management

Candidate Requirement

– At least 2 years experience in Project Management, Consulting, Quality Assurance, or similar roles.
– Good people skills and stress-management skills, to manage both the expectations and the complaints of clients.
– Recommendations from your past Clients and Superiors

Bonus points for:

– Experience in Quality Assurance or Business Analysis
– Knowledge in Database & system administration.

Experience: 
2 – 5 years