Electro Green Motors Pvt Ltd Hiring for Customer Support Executive at Kochi, Kerala Full Time

Responsibilities:

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists service customers during the morning and evening service rush whenever possible.
• Assists with clerical duties as requested.
• Maintains a professional appearance.
• Other tasks as assigned.
• Experience in automobile industry preferred.

Qualification : Graduation

Experience : 2-4 Years of relevant experience

Skills: Excellent communication skill- Malayalam, English & Hindi

Job Type: Full-time

Salary: ₹12,000.00 – ₹15,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Remotely:

• No